Prompt, context, loop, graph. The newest one is your whiteboard
Five names in five years for a job that kept drifting away from the model. The newest one lands on a skill your operations person already has.
Writing
What I learn building AI and automation for owner-operated businesses. Written from the work, not from a vendor deck.
Five names in five years for a job that kept drifting away from the model. The newest one lands on a skill your operations person already has.
Teaching my kid to read showed me why the machine guesses and why it folds the second you push back. Both are trained, and you can grade against both.
Mixing up chat, agents, skills, and workflows is the new em dash, and the people mixing them up are usually selling something.
Raters kept rewarding the more familiar good answer, so the model learned the expected shape. Asking it to sound human makes that worse.
Start here
Thirty minutes on the loop that costs you the most hours. You leave knowing whether it can be automated and roughly what that takes.